01-10-2024 03:26 PM
I have been using my Canon MG7720 as an airprinter for a couple years (ever since purchase.) All of a sudden, it will not show up when I go to print from my iPad, iPhone, or Mac. I have restarted everything including turning off all of my items and printer and then restarting the router (which is Xfinity.) I then waited 5 minutes and plugged in the MG7720 printer. It found the network and I entered my password to connect just fine. I waited 5 minutes and started my Apple products one by one. None can “see” the MG7720. This is so strange since the printer connected just fine for years. Any suggestions?
01-25-2024 08:07 AM
Hi,
Please try the steps HERE to resolve the issue of your printer not being detected via AirPrint.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.