03-25-2014 08:19 PM
Please Help, my MG5220 that I have had since Jan 11, 2012, has worked like a charm till now. Yesterday, all that ended. Nothing has changed, 3 weeks ago I got a microsoft surface and the wireless printer even connected to it. Now it reads offline and no amount of trouble shooting has helped. It does print from my Dell laptop (that's in the living room) that is running Vista in the living room but from my Windows 7 = 64bit operating system, it just keeps reading offline, I have deleted the printer, and reset the router, and then reinstalled the printer and it actually printed a test page, but soon as I try to print something else from the computer it says printer offline. SO FRUSTRATING. I have read some things on line, but nothing is helping me....
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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