MG3620 - Ipad can't find air printer

[elmoander]

Just recently my iPad running i0s 18 can't find Air Printer  ( Canon MG3620 ) as it has for the past 3 years.

I've tried doing a reset up following Canon Print app instructions, it allows my to find the canon xxx, select it and asks me which LAN, and I select it and enter the password, but then it searches for the Printer for a long time and cannot find it.

I've switched LAN on both devices but setup still cannot find the printer.

[Patrick]

Hi elmoander,

Please follow these steps to print network configuration pages from your PIXMA MG3620:

1.  Turn your PIXMA MG3620 on.

2.  Load a few sheets of plain paper into the paper tray.

3.  Please press and hold the Wi-Fi button down on your PIXMA MG3620.  When the power lamp flashes, then let it go.

4.  Press the Wi-Fi button 1 time.

Two pages will print.

10 lines from the top of the first page, is the name listed next to SSID the same name that your iPad is connected to?

5 lines below that, what is listed next to Signal Strength?  Is that number greater than 60%?

2 lines below that, circle the IP Address.  Open the Safari web browser on your iPad.  In the address bar of Safari, please type in the IP Address that you circled on the paper.   Does the printer's status page appear?

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