01-22-2023 11:59 PM
Downloaded and installed printer firmware, printer and scanner updates for Mac.
Cannot scan to iMac, Cannot print except with cable.
Cannot reset wireless network: (1) selection of network and network settings are greyed out.
(2). "Initialize Network Settings" is greyed out as well.
Energy Saver button is not working.
Tried turning power off, disconnecting, waiting a minute and reconnecting and powering on. No change. iOS 12.6.2
02-24-2023 01:55 PM
If you can't change or reset the settings, there is a chance that the access to the network settings have been locked. You can try logging in as an admin and checking the restrictions using the steps in the link HERE. You can also try resetting all of the settings on the printer and trying the setup again. If you continue to have issues, you can contact support over the phone at 1-800-652-2666. Our agents can help check the admin settings and help with any device manager ID/PIN issues.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 18.104.22.168
PowerShot SX420 IS - Version 22.214.171.124
PowerShot 620 HS - Version 126.96.36.199
PowerShot SX720 HS - Version 188.8.131.52
PowerShot G1X Mark III - Version 184.108.40.206
PowerShot G7X Mark II - Version 220.127.116.11
PowerShot G9X Mark II - Version 18.104.22.168
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
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