10-30-2023 09:15 AM
Need scanner software for MF3010 printer, for Windows 10. I downloaded MF3010MFDriverV3901WPusEN.exe file (68 MB) but it only installs drivers and NO scanner utility. In "Start", "Canon" menu I see three links to "readme" files (MF Drivers Readme, ScanGear Readme, UFRII LT Readme) and nothing else. In Control Panel, Uninstall Program, there is only "Canon MF3010" installed. I uninstalled all Canon drivers via removing MF3010 printer first from "System" and then uninstalling "Canon MF3010" in Control Panel, rebooted, then used MF3010MFDriverV3901WPusEN.exe again but result is still the same: no scanner utility. MF3010MFDriverV3901WPusEN only installs drivers
11-03-2023 09:56 AM
Thanks for joining the conversation, Paul1234! If you need live one-on-one support, the best way to get it is to call our US-based imageCLASS support team at 1-800-OK-CANON (1-800-652-2666). They're open Monday through Friday from 9a to 8p ET (6a to 5p PT).
We look forward to your call!
11-03-2023 10:08 AM
You have been guessing in previous replies. You never tried to actually install scanner utility yourself, while dispensing valuable advice. Now you are guessing again. Very annoying.
02/20/2025: New firmware updates are available.
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