MF236n not scanning using feeder

[smith389]

I support about 20 printers (Canon MF236n) in my department. As of last week, all of them have stopped scanning using the feeder. I have tried uninstalling and reinstalling the MF software, which did not fix the problem. I also installed a brand new MF236n that was a spare. It did the same thing. 

This seems to be a new and common issue. There are several other people reporting the same issue on this board and others.

Is there an update or patch available?

Thanks

[TL3 · Accepted solution]

I saw there was a new driver and installed that and my printer has been working ever since

[enteng000]

Could you please share the driver version number or the file name?  The one I have installed and am having issues with is: MF230SeriesMFDriverV520WPusEN, with date of 11/26/21.