MB2720 changed from network to USB, cannot scan from panel

[caschryver]

I just removed the device from the network.  Plugged in a USB cable.  PC can print just fine.  However, I cannot scan.  Attempting to scan from the panel yields nothing, no messages at all.  The IJ Scan Utility will only show the old network device.  How do I tell the device and/or the software that the connection has changed?

[ArthurJ]

Hi,

I recommend unplugging the usb cord from the computer and then remove the printer/scanner driver from your computer. Once that is done, reinstall the Canon printer/scanner driver from the Canon website and select usb during the driver install. During the install, you will be asked to connect the printer usb cord and the install will complete. 

Once that is done, open IJ Scan Utility and it should now show you printer as MB2700 series without network attached to it. 

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