MAXIFY GX4020 driver needed for AMR64 laptop

[Steve48]

I have a Maxify GX 4020 printer and an arm64 laptop.  I can not find a printer driver that will work.

[Danny]

Thanks for joining the conversation, Steve48!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[jrhoffman75]

From a previous post:

PIXMA / MAXIFY Products: Windows 10 / Windows 11 on ARM-Based Computers

[tebe48]

windows 11 pro

[DerrickL]

Your printer is on the list of compatible ARM based processors. Install instructions are here:

https://support.usa.canon.com/kb/s/article/FAQ100604

[normadel]

While a printer may be on Canon's ARM-compatible list, and you install it as Canon describes, it will be using a Windows driver, and it may not provide all the functionality that Canon's drivers do with Windows /Intel/AMD computers.. 

Welcome to the club of users in the same boat.