cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Keep Losing Link to Canon Easy-Photo Print Pro

prcm50
Apprentice

Hi, can anyone tell me why I keep losing the link to Canon print pro, it seems when ever there’s an update I lose the use of it.

3 REPLIES 3

Stephen
Moderator
Moderator

Hello!

So that the Community can help you better, we will need to know more information.

What is the exact model printer you're using (it's usually on the top or front of the unit)?
Do you see any error messages?
Which version of Windows or macOS are you using?
How do you connect to your printer (USB or WiFi)?
Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside the USA, please click HERE to find support options in your country.

Thanks, and have a great day!

prcm50
Apprentice

Hi, my printer is Canon Pro 300, I’m using Mac Monterey 12.6.6. The error message I get is: 

 the destination folder for this operation is missing  /Library/Caches/Canon/professional/print & layout/PPL_LR_TEMP

Try reinstalling the PP&L plugin.

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
Announcements