IX-R7000 badge printer in a Windows environment. Unable to network it no matter what I do

[jhfox]

Hello.  We have an IX-R7000 badge printer that simply will not be networked.  When attempting to install the printer driver and connect to the printer, I get the message "Printer not found on network".  Okay, so I tried taking the printer and connecting it to a non-work computer via a network cable (with a switch inbetween), configured the IP addesses so they're on the same subnet, same result.  It's honestly like the software distributed by Canon is faulty.  I know this is a specialized case, but has anyone tried networking these before with any luck?

James

[Hector]

Hello,

Unfortunately, we do not have forum or chat support for the IX-R7000 badge printer. For assistance with the printer, you can contact support at 1-855-852-2666. Our agents would be happy to assist.