04-04-2023 03:47 PM - last edited on 04-04-2023 04:15 PM by Arthur
I have Canon Selphy CP1500, I want to connect a device use windows XP, Im try find the driver but cannot find anywhere just only firmware file, Can anybody help me for this problem? my computer no wireless connection, Thanks.
04-04-2023 04:18 PM - last edited on 10-05-2024 08:52 AM by Danny
Hi cecep,
You can find the latest drivers for the SELPHY CP1500 at https://www.usa.canon.com/support/p/selphy-cp1500
[Link updated]
10-05-2024 08:42 AM
Does not work , we get a 404 error on that page. Also using a general Google search for this printer you also 404 error on the Canon web site.
10-05-2024 08:53 AM
We're not sure what might be causing it but we can't get the link to work either. Instead, please copy and paste the following URL into your browser and you should get there:
https://www.usa.canon.com/support/p/selphy-cp1500
Hope this helps!
10-05-2024 11:49 PM
Thanks for the link. That does work however, there are ZERO drivers in that folder for the printer. There are a bunch of firmware updates and I actually did update my 1500 to the latest version 1.0.4 in hopes that it fix my connectivity issues. IT DID NOT. Win 11 does find the printer via USB cable but it has no drivers. Microsoft by default install some random driver which of course is for large paper. I did download the software for the Selphy CP1300 printer and attempted to install it with that software. It fails to find my printer, wireless or USB. I did change the driver for my CP1500 printer to utilize the CP1300 driver but when you try to print a picture you get an error. Says, "Canceling the print job. Printer driver not compatible with connected printer. Choose a printer driver that matches the connected printer and try again."
Help!!!!
04-04-2023 04:51 PM
Hi Arthur there is no driver download only firmware download with .CNN extension, what I need is exe file or inf file for windows can detect my printer
04-04-2023 05:21 PM
Hi there,
Since the SELPHY CP1500 came out after the retirement of Windows XP it's likely the printer is not compatible with Windows XP.
05-26-2023 12:06 PM
I have Windows 11, and can not install my brand new Selphy CP1500 via USB. No drivers found. It brings it up as another device not a printer because it can't find drivers. I can't connect to it via wireless because of work restrictions on my laptop. How do I get the drivers? The CP1200 driver from my old printer does not work. I have tried multiple times to find drivers and install this printer.
08-20-2023 04:07 PM
Odd, seems like they don't want to support windows. I tried to install the Morphia Print services and that's a bust for Win11. I tried installing it via wireless network and blue tooth and windows couldn't discover it. Then finally I tried for a USB-C install it found the printer and now it's giving me a driver error. I tried updating the driver through Windows update and no newer driver was found. Okay, now I realize the problem I bought the wrong printer. I should have bought something from Epson, HP, or Brother those guys know how to make printers. Well, live and learn.
08-20-2023 04:40 PM
I struggled for a couple of days on this and finally got it working, I had to install it using the USB cord, Windows found the printer and installed it but it couldn't find any drivers for it. Then I unplugged the USB cord and as usual windows couldn't find the printer. So I tried again but this time I left the USB cord plugged into it, with empty drivers. But now on a scan of my wireless network windows was able to find the printer and attach it to my computer via a wireless connection, It installed it as Selphy as if I had two of them. Then I deleted the USB connected Selphy. So now it's installed and it has a driver. It should be this difficult of a process. Anyway, it appears to be working over the wireless network.
09/26/2024: New firmware updates are available.
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