cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Help: I can't access to the "Register to Cloud" service

Alvaros
Apprentice

I can't access to the "Register to Cloud" service that is redirected from the Canon PRINT app to Chrome, I have tried a lot of times and the result keeps being the same. 

After I click on the "Register to Cloud" option in the Canon PRINT app (I have previously connected it to my printer model which is G3010), it redirects me to Chorme to the next URL: https://192.168.114.1/rui/return_app.html?page=PAGE_IJCPC , after that I have to connect to my house's wifi network because it is needed for Google Chrome to access that URL, but when I do that it takes about two minutes to the browser to try to access it and then it fails and shows this message:

This site can't be reached 
192.168.114.1 took too long to respond.
Try:
Checking the connection
ERR_CONNECTION_TIMED_OUT

After that I try to reload the page expecting the result to be different but it isn't.

Please help me, I have tried several times but it keeps failing, thank you.

0 REPLIES 0
Avatar
Announcements