I'm experiencing an issue with Canon's IJ Scan Utility Lite for Mac. On photo scans (set to save as TIF) I get this error message: "The scanned image cannot be saved because the selected format is not supported. Select JPEG or TIFF format in the driver, and then scan again." I select "save as JPEG" and get the same message. I uninstalled the app, downloaded a new copy and re-installed it, but the same message occurs. When scanning PDF, the same message pops up again.
If you have a fix for this, please share! Thx
I recommend reaching out to Canon support. The real time feedback of a live technical support call/chat would be very beneficial in this case.
You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
12/05/2023: New firmware updates are available.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.