02-16-2022 09:42 PM
There is a password on my printer (I can't imagine putting one on MY printer). I'm attempting to join a recently installed home WiFi mesh network and have followed ALL the set up instructions to the letter. I have resolved to restore to factory default to clear any of the past settings and any default passwords. I pressed the stop button 9 times and the password is still present. BTW - there are at least 4 different reset methods listed on the official Canon websites for resetting this series of printer! Is there a different method of factory reset? I would use a hammer but that would simply be instant gratification and would not solve the issue. Maybe spend another $300+ on another manufactures printer. Very frustrating! Been at this for over 3hours.
02-21-2022 03:58 PM
Hi afassl,
To reset your PIXMA iX6820 to factory default, please hold down the Resume/Cancel button and continue to hold it down. When the power light has blinked 15 times, let go of the Resume/Cancel button:
https://support.usa.canon.com/kb/index?page=content&id=ART169302
02-21-2022 04:20 PM
Hi afassl,
To reset your PIXMA iX6820 to factory default, please hold down the Resume/Cancel button and continue to hold it down. When the power light has blinked 15 times, let go of the Resume/Cancel button:
https://support.usa.canon.com/kb/index?page=content&id=ART169302
08-03-2022 03:33 PM
Pressing the resume button never causes the power button to blink 15 times. It doesn't blink at all. Ony the resume button blinks 4 times.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.