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Factory Reset Pixma ix6820

afassl
Apprentice

There is a password on my printer (I can't imagine putting one on MY printer). I'm attempting to join a recently installed home WiFi mesh network and have followed ALL the set up instructions to the letter.  I have resolved to restore to factory default to clear any of the past settings and any default passwords.  I pressed the stop button 9 times and the password is still present. BTW - there are at least 4 different reset methods listed on the official Canon websites for resetting this series of printer!  Is there a different method of factory reset?  I would use a hammer but that would simply be instant gratification and would not solve the issue.  Maybe spend another $300+ on another manufactures printer. Very frustrating! Been at this for over 3hours.

3 REPLIES 3

Patrick
Product Expert
Product Expert

Hi afassl,

To reset your PIXMA iX6820 to factory default, please hold down the Resume/Cancel button and continue to hold it down.  When the power light has blinked 15 times, let go of the Resume/Cancel button:

https://support.usa.canon.com/kb/index?page=content&id=ART169302

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Patrick
Product Expert
Product Expert

Hi afassl,

To reset your PIXMA iX6820 to factory default, please hold down the Resume/Cancel button and continue to hold it down.  When the power light has blinked 15 times, let go of the Resume/Cancel button:

https://support.usa.canon.com/kb/index?page=content&id=ART169302

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Sweejak
Contributor

Pressing the resume button never causes the power button to blink 15 times. It doesn't blink at all. Ony the resume button blinks 4 times.

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