01-17-2022 03:18 PM
I have found that the latest version of this software which is 1.6 does not work right for my TS8320 printer. When trying to print a disk label it does not resize the selected image correctly to make it fit on the disk. Going back to the 1.4 version eliminates the problem. This is in Windows 11.
01-19-2022 04:25 PM
Hello Dch48,
We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.
01-19-2022 05:57 PM
It makes the image too large. I am using the simple blank template and filling the whole disc with a single image. The disk size makes no difference, neither one works. Like I said, the older 1.4 file works perfectly but the updated 1.6 one does not. The image does not fit within the printable borders When it is stretched out to fill the area. The image is usually a scan of another disc.
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