08-03-2023
04:19 PM
- last edited on
08-04-2023
09:19 AM
by
Danny
“CaptureOnTouch Lite Launcher” needs to be updated. I have a canon p-215
08-04-2023 09:22 AM
Thanks for joining the conversation, numberjuan1!
So that the Community can help you better, we need to know exactly which Canon scanner model you're using. We've made more than one imageFORMULA P-215 model, specifically the imageFORMULA P-215 and imageFORMULA P-215ll. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
08-04-2023 10:27 AM
@numberjuan1. We do need some additional details as Danny requested. Please describe the issue or challenge. Your hardware, the issue, what OS (version and build), error messages, as well as what is or is not happening.
~Rick
Bay Area - CA
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