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Canon Print Service won't let me choose paper tray, have to set it on printer

rkmcd
Apprentice

Canon Prt Svc on Pixel 7 Pro-Android 14 will not find imageCLASS LBP62 even if I specify IP address.

Canon ImageClass lbp622cdw. Canon print service worked fine with a Pixel 5a, but not with the Pixel 7 Pro/Android 14. Phone will connect successfully using Default or Mopria print services, but in each case I must walk to the printer and specify Tray 1, since all print jobs try to use the Multipurpose tray. I have tried disabling the Multipurpose tray, but problem remains. Any suggestions, or does Canon need to update their print service for Android 14? Thank you.

1 REPLY 1

ssprenge
Apprentice

Having the same problem, only trying to print from laptop. It always defaults to Multipurpose tray, where you have to manually enter a sheet of paper. Anyway to select the paper tray full of paper as the automatic choice? 

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