PIXMA TS3722 setup wizard stuck on "Add printer"

[sellieyoung]

Hi all, I am setting up a new printer and stuck on the "add printer" setup screen in the wizard. According to the instructions, I am supposed to select the printer, which is visible, and select the driver to use, which is supposed to b "Secure AirPrint". However, this driver does not show up in the menu. In fact, the only options in the menu are Auto Select, which shows an error message below ("softwarwe for this printer isn't avaiablel from Apple. Contact the printer's manufacturer for the latest software."), Select Software, which opens a bunch of softwares that are not Canon (e.g, HP, Epson, etc.), and Other, which opens my computer desktop menu. Is there a way to download this SecurePrint driver? I checked for it on the Canon website under the software drivers that come with this printer, but didn't see that item.

[Patrick]

Hi sellieyoung,

Are you using your PIXMA TS3722 wirelessly?
or with a USB cable?

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. For a quicker response, please use the link below to log into your My Canon account to reach Canon's Technical Support Team:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TS3722 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

[DerrickL]

This link is to the support page of your printer, the master setup for a Mac is there in software & drivers, however you need to choose ,if it does not auto sense, the version of your Operating System and then download the file. Right click and save link as to your desktop in order to easily find it. I assume a Mac lets you right click.

https://www.usa.canon.com/support/p/pixma-ts3722-wireless-home-all-in-one-printer