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Canon PIXMA MP560 macOS Monterey

SugarBear
Apprentice

When does Canon provide driver updates for new OS? I see lots of us are having the same issue with older printers that work just fine unless the OS is macOS Monterey. Has anyone had any luck with a work around? I hate to have got purchase another printer when the MP560 Pixma works just fine. What Canon printer is compatible with macOS Monterey?

1 ACCEPTED SOLUTION

ArthurJ
Product Expert
Product Expert

Hi,

The MP560 has been retired and there are no updated drivers to work with your operating system. A series that would be similar to your MP560 would be our TS series printers and they will work with your operating system. 

Since the printer is not compatible with your operating system, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please the Canon Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

View solution in original post

3 REPLIES 3

ArthurJ
Product Expert
Product Expert

Hi,

The MP560 has been retired and there are no updated drivers to work with your operating system. A series that would be similar to your MP560 would be our TS series printers and they will work with your operating system. 

Since the printer is not compatible with your operating system, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please the Canon Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

SugarBear
Apprentice

Thank you Arthur J for your knowledge and suggestions. I did take advantage of the 10% discount and upgraded to one of the TS series printers. Customer service was superb. Again, thank you and the Canon team.

-Julian G

morriss1
Contributor

I had similar problems with canon not recognizing your software.  Just got an M1 and on the canyon driver and software page went to Lion software.  Downloaded all the drivers for my old Pixma 860 and it worked great.  Had to do that every time I got a new MacOS computer. also try going backward in operating systems until you find the drivers.  Good LUCK

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