01-26-2017 01:42 PM
Our 2 year old MX922 has quit printing; it started with not printing pdf files and now won't print anything. It worked fine until about 2 weeks ago, and nothing was installed around that time. Ink levels are good, and I've installed driver updates from Canon. Any help? Thanks.
Solved! Go to Solution.
01-26-2017 01:59 PM
Welcome to the Canon Forums and thanks for your post!
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03-05-2017 10:24 PM
I got a new Canon MX-922 scanner a few months ago and it worked fine. I've only used it once or twice since then. But now it fails when I try to feed paper in from the top feeder. The sheet will go in about 3" and then stop.
Since I was trying to scan my tax return, I really didn't want to need to use the flatbed and manually change each page to create the PDF. But after messing with it repeatedly for over an hour, I gave up and used the stinkin' flatbed.
So help please? What's going on? Why won't that paper feed all the way in regardless of if I just try one brand new sheet of paper or 2 or my tax return stack?
Here's a blurry photo showing how far the paper goes in and I just lifted to feeder lid and snapped the picture. Sorry it is so poorly lit but I really just wanted to show how far it goes in compared to the other pieces that are in the feeder so that someone who knows about these things might know why it always just stops at this exact same place.
03-06-2017 01:19 PM
To resolve the paper feeding issues in the ADF of your PIXMA MX922, please follow the steps providedin the On Line Manual:
If paper still does not feed, please contact our support group using the following link:
04-14-2017 11:46 PM
MX922 stopped printing from computer and photocopy. Paper feed continues to function normally as if printing is in progress. OS is Windows 7.