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Posts: 1
Registered: ‎01-21-2016

cannot properly install my printer

I keep reinstalling my canon mx492, but it says that the printer spool is off when it is on, After it says installation complete, I cannot print asnd I get an error message saying I need to instal a printer. 

 

When I go into "printers and devices", I can see the canon there, but somehow cannot get it to work or be recognized.

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