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New Contributor
Posts: 2
Registered: ‎08-08-2017

Printer not printing color

I have a Canon MG 2920 and I have just replaced both ink cartridges. Since replacing the cartridges my printer will no longer print in color. I have checked all printer settings and have cleaned the cartridges. Any help would be appreciated. Thanks! 

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Honored Contributor
Posts: 7,193
Registered: ‎11-13-2012

Re: Printer not printing color

You verified that all tape os off bottom of cartridge?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
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New Contributor
Posts: 2
Registered: ‎08-08-2017

Re: Printer not printing color

Yes, no tape on the bottom. I took it out and double and triple checked. I was hoping that maybe I forgot and it would be an easy solution. Thanks though!

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Honored Contributor
Posts: 7,193
Registered: ‎11-13-2012

Re: Printer not printing color

Give Canon a call at 1-800-OK-CANON

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
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Occasional Contributor
Posts: 12
Registered: ‎08-09-2017

Re: Printer not printing color

You might try to do a print head cleaning. Which should be located in the "settings" or "tools" section on the printer. 

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