03-13-2018 02:16 PM
I have turned my printer on and off several times. I tried to print a test page from Manage Your Device (Settings) in Windows 10. This message pops up when I try to click any of the features such as Run the Troubleshooter, Print a test page, etc.
"Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access them."
Is there a specific message that addresses this problem?
05-04-2018 03:13 PM
The rundll32.exe file is part of the Windows operating system. It is recommended that your computer manufacturer or Microsoft is contacted for further assistance.