10-31-2016 12:29 PM
Are you using your PIXMA MG2922 with a USB cable or are you using your PIXMA MG2922 wirelessly?
Do you get an error message when you attempt to scan? If so, what is the exact wording of the error message that you get?
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11-17-2016 09:19 AM
I have same error code on Windows 10 and no possibility to scan via Paint. (Canon MG 3550)
The scanner is not recognized...
It did work less than one week ago. What happenned ?
Please help !
01-04-2017 05:09 PM
Same issue with my MG3550.
Window 7 x64 won't recognize the scanner wirelessly.
I try many times to scan wirelessly with “Windows Fax and Scan” & "Windows Pain" unsuccessfully. Always prompt me the message "No scanners were detected"
05-04-2017 10:33 AM
I was getting the same error and tried un-install / re-install, which didn't work. Then I turned of my work VPN to see if that was the issue and it was. As soon as I disconnected the VPN it worked again, so the first couple of times I used the scanner I must not have been on my company's VPN. Hope that helps!
06-14-2018 01:06 AM
I have a PIXMA MG3620 multi-function printer. I moved recently. Before I moved the printer could copy, print and scan. Now after moving it will copy only. I get code:5,157,69. I am using Windows 10 operating system. Any help would be appreciated.