06-01-2020 09:40 AM
Hi,
I have a Canon Pixma G3400 (ink tank) and I get a blury printing result (to the color prints - the black & white its ok). I try cleaning, deep cleaning, head alignment (auto & then manual), but the result is always the same. I think That the blue printing is 1 to 2 mm to the right!!!
Can you help me;
Thank you in advance
Panos
06-10-2020 12:59 PM
Hi panos0905,
I recommend cleaning the Encoder (Timing) Strip. Please click HERE for a step by step guide to clean the encoder strip.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
06-10-2020 02:59 PM
06-12-2020 10:42 AM
Hi,
I clean carefuly the Encoder but The problem remains. The black, yellow and mangeta are printed correctly,but the blue has gradual deviations to the right!!!
06-12-2020 01:55 PM
Hi panos0905,
It is recommended that you contact one of Canon's Technical Support Representatives via phone. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.