05-15-2016 03:07 PM
05-17-2016 05:10 PM
Hi bioya1,
Thanks for posting.
This can happen when when the video card is too slow for high definition movie playback. This is mainly a concern for older computers.
If your computer is up-to-date, I recommend trying different media player software for the playback of your movies. You'll want to use a player that plays MP4 movies natively.
05-17-2016 05:17 PM
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