07-04-2014 10:27 PM
I keep getting "camera not detected" every time I tried to download photos from my Powershot SD1000? I tried different USB cables and still didn't work,
07-04-2014 11:22 PM
What OS sre you using, Mac or Windows ?
07-05-2014 12:14 AM
I am using the latest Mac OS Maverick
07-05-2014 02:08 PM
I have Windows 8 and I have downloaded the Solution Disk ver. 30.2
07-29-2014 07:55 AM
Hi garyliban!
Please ensure that your camera's software is up to date. The older versions that came with your camera were out long before Windows 8, so they need to be updated to be able to work with Windows 8. Please click here to go to the download page.
If this is a time sensitive-matter, additional support options are available at Contact Us.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.