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my powershot SX500 IS is reading "memory card error"

eviem
Apprentice

my powershot SX500 IS is reading "memory card error".  I have removed the the memory card & battery, then put them back in to try.  still reads memory card error

2 REPLIES 2

Richard
Product Expert
Product Expert

Hi Eviem,

 

I recommend trying a second, different model/ brand memory card in your camera.  If the issue persists, please contact us for assistance.  For support options, please click here.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

found the problem. This is the memory card that came with the camera. Still.... it needed to be reformatted them set the camera format setting on low. Very strange that a new camera should not come out of the box with correct settings & ready to use memory card.
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