Unable to connect to WiFi using Power Shot G7X Mark II

[rslackde]

I believe I followed the instructions to connect my camera to the WiFi in our home and to my iPhone.  I do not receive the access code via email.  I finally started to use a card reader, very frustrating....

[Tim]

Hello rslackde, 

When you first started running the camera and attempting to connect to the Wi Fi, did you run the pairing utility?  This needs to be completed as a first step in order to ensure the camera is connected wirelessly.  

So we may troubleshoot more if necessary, please include the operating system and OS version in any subsequent replies.  

[rslackde]

I ran a program which appeared to be a coupling type program but did not receive any confirmation that it was successful.  

I'm running Windows 10 on my computer.  I recognize that may be a problem as I only see references to Windows 7 and 8.

My iPhone is running 9.3.5

I also never received a code from Cannon when I ran the program which generates the code required to connect.  

It seemed as if nothing that I t ried worked.