SX260HS sometimes has very dark screen, picture dark if taken, why unreliable? what do I do?

[lyn]

My PowerShot SX260HS recently started having a very dark screen and if a picture is taken when this happens, the picture is very dark.  It has been sporadic for the past two days of use and doesn't seem to be tied to turning it on and off or changing settings.  I'm leaving for a trip of a lifetime in 11 days and must have a reliable camera!  Please help asap!  Thank you!

[sherrymyers]

I think Canon needs to check into this the cost of repair you could get a new camera!

[macking104]

My Discover card's extended warranty protection paid the Canon estimated repair cost...

[libertysf]

Just to add another user to this discussion with the same problem. I am pretty sure that the problem with my black SX260 is the shutter button because I can fiddle with it and get the rear screen to go from dark to light. Also clicking it on and off and switching thru the shooting modes will sometimes get the dark screen to get bright. It is definatly a short somewhere.

I too really like this little camera and when it works well, it takes nice photos but I can't rely on it so I simply use it as a back up camera. Mine is also out of warranty and I definately would not send it back to Canon.

[mikaux]

I had the same problem. I tried tapping the side of the camera (I know - Old School) and the screen came to life. It was sporadic, so then I discovered that holding my finger on the power button (lightly) would also make the screen come to life. Then I tried lightly tapping the power button and that has fixed (who knows for how long) what is obviously a dodgy connection. Camera is out of warranty (of course) and it's probably more expensive to repair in terms of money and hassle than to buy a new one. Will keep 'Tapping' this one until it's dead.

[Frank0]

Add one more. I was on vacation last week and was taking some nice shots when the LCD screen went dark. I rebooted (that's what tech support always says 🙂 ) and it came back for a short time. I found if I wiggled the mode dial or held it just off the mark, it would come back momentarily. But now it's just done. Im really, really disappointed. I have owned only Canon cameras since I bought my first AT-1 (the manual only version of the AE) but they seem to have a quality issue here. I love this little camera and if it had a view finder, it would be perfect. The repair cost seems a bit extreme so a shopping I will go.

[tdotmcgdot]

I am having the same issue as many of you have described. I have had my camera for about a year and a half. I researched and shopped around prior to purchasing this camera as I have an around the world trip starting at the end of September and really wanted a good quality camera. That is what I thought I was purchasing. 

After completing a repair request, I was given an estimate of $150 (this is before they have even looked at the camera). That seems quite ridiculous to me especially considering there are a number of people on this Canon Forum that are experiencing the same issue. Looks like a product defect since I have treated this camera very delicately.

I am ticked off.

I am super annoyed that I recommended Canon to my brother as a good quality camera. I feel like a liar now. 

It's too bad that Canon does not stand by their product.

I am going to Consumer Reports with this issue.

Thanks

Theresa

[tdotmcgdot]

I am having the same issue as many of you have described. I have had my camera for about a year and a half. I researched and shopped around prior to purchasing this camera as I have an around the world trip starting at the end of September and really wanted a good quality camera. That is what I thought I was purchasing. 

After completing a repair request, I was given an estimate of $150 (this is before they have even looked at the camera). That seems quite ridiculous to me especially considering there are a number of people on this Canon Forum that are experiencing the same issue. Looks like a product defect since I have treated this camera very delicately.

I am ticked off.

I am super annoyed that I recommended Canon to my brother as a good quality camera. I feel like a liar now. 

It's too bad that Canon does not stand by their product.

I am going to Consumer Reports with this issue.

Thanks

Theresa

[tdotmcgdot]

I am having the same issue as many of you have described. I have had my camera for about a year and a half. I researched and shopped around prior to purchasing this camera as I have an around the world trip starting at the end of September and really wanted a good quality camera. That is what I thought I was purchasing. 

After completing a repair request, I was given an estimate of $150 (this is before they have even looked at the camera). That seems quite ridiculous to me especially considering there are a number of people on this Canon Forum that are experiencing the same issue. Looks like a product defect since I have treated this camera very delicately.

I am ticked off.

I am super annoyed that I recommended Canon to my brother as a good quality camera. I feel like a liar now. 

It's too bad that Canon does not stand by their product.

I am going to Consumer Reports with this issue.

Thanks

Theresa

[Frank0]

And, apparantly, this camera has been discontinued, at least at Best Buy. 

[tdotmcgdot]

No wonder. I'm so ticked.