Powershot G7XII wifi connection Windows10

[Dvdtaylor]

I cannot connect to my Win10 PC via WiFi. Have installed all the software and run the WiFi setup on the PC.

Then I press the Powershot's WiFi button and:

It finds the access point (my local home network)

I give it the password

It finds my PD as a device and I select it on the camera

(At this point I can see the canon on the PC as it pops up in the Network window of Windows Explorer)
Then we all sit there for 10ins or so, and the Canon eventually give up and says Device not found. It disappears from the Network on WinExplorer.

During the time that the canon is visible in Netowrk I try to run Canon CameraWindow, but it wont open, saying cannot find a camera.

Try to rerun Wifisetup software but it says Already Installed.

Would welcome any hints, or anyone confirm that they have got a G7XII successfully connected to Win10

[meme1109]

My camera still wont connect after taking all of these steps. My computer doesn't even recognize it. I'm using windows 10. I just shut off my vpn and it came up on my laptop but now it disconnects in seconds. I dont know what else to do.

[HedgeFrog]

Hello meme1109

My previous post was wrong. Problem is not solved! True it seemed to work for a few days, but I'm back to square one. But there is more: I've had some technical advice. (Any tech guys out there, please contradict if I'm wrong). It seems that (unllike the connection to my printer), the camera wifi connection goes via Canon servers, instead of directly to my router. In other words, the photos I'm trying to send to my computer are being uploaded first to Canon servers and then downloaded to my computer via my router. So the problem isn't just that Canon servers aren't doing their job, but also that your photos are being sent out to the internet. By contrast, my wifi printer connection (also Canon) is closed: ie it's just my computer, my printer and my router: it doesn't get uploaded to Canon servers first.

This doesn't help getting wifi to work with our G7X, but it might make us think twice: do we really want our photos out there on the internet?

If Canon reads this, can you please explain why the technology for connecting my printer won't work with my camera (ie a closed system). Thanks

[canoni]

I did buy the G9X II especially because I wanted wireless image transfer to my PC. But I cannot get the camera work with my PC. Why the heck do I need special software and why can't I simply get the camera to connect to the network as a simple network share? My G9X sees the network and it gets itself a valid IP from it. But my w10 box does not see it and the **bleep**ty camerawindow software just dies with "Cannot detect camera", no troubleshooting step, re-connect or the like. No surprise that smart phones take over when the software support for stand-alone cameras is so poor. The screen on my G9X says "Searching" for device until it timeouts. When I tell my PC to add a new device it does not find anything. I even have disabled all shield on my kaspersky internet security but still no camera detection. I had it working once last week but it did not work when I tried it again today. The camera was still listed in the devices and printers but no connection. I then removed the camera from the devices list but since then all my attempts to get it back failed. What a poor software.

[canoni]

I did buy the G9X II especially because I wanted wireless image transfer to my PC. But I cannot get the camera work with my PC.

Why the heck do I need special software and why can't I simply get the camera to connect to the network as a simple network share?

My G9X sees the network and it gets itself a valid IP from it. My PC is on the same network.

But my w10 does not see it and the **bleep**ty camerawindow software just dies with "Cannot detect camera", no troubleshooting step, re-connect or the like.

No surprise that smart phones take over when the software support for stand-alone cameras is so poor.

The screen on my G9X says "Searching" for device until it timeouts.

When I tell my PC to add a new device it does not find anything.

I have disabled all shield on my kaspersky internet security but still no camera detection.

I had it working once last week but it did not work when I tried it again today.

The camera was still listed in the devices and printers but no connection.

I then removed the camera from the devices list but since then all my attempts to get it back failed.

What a poor software.

[nipsnertz]

I followed your steps on a Windows 10 laptop and a Windows 10 PC in my house and both would not connect.  I got as far as selecting the Camera from the Windows Device Manager but then the computer just times out and never connects. 

[nipsnertz]

Your steps did not work for me.  I get to the point where I can select my camera in the Windows Device Manager but then Windows just times out and does not connect

[nipsnertz]

Did not work for me

[John_Q]

Hello Dvdtaylor,

You nailed it! That is the exact step missing to finalize/establish the connection.