PowerShot SX720 HS not connecting to phone

[EricParlatore21]

I've tried everything watched videos etc... and cant get it to work. Any help is appreciated 

[Mike]

Hi EricParlatore21,

Welcome to the Canon Community!

So that the Community can help you better, we will need to know what model Canon camera you are using, as well as the operating system on your phone (Android, iOS, other). Any other details you'd like to give will only help the Community better understand your issue.  If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

[EricParlatore21]

Oh sorry for not telling you. It's the canon PowerShot sx720hs

[John_Q]

Hello EricParlatore21,

Thank you for the additional information. We would still need to know what type of phone are you trying to connect with, iPhone or Android? What is the version of the operating system on the phone as well like iOS 16 or Android 10, for example.