cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PowerShot SX530 HS Unable to Connect to PC or Phone

jordan_wilson__
Apprentice

Hi, I have a PowerShot SX530 HS camera. I absolutely cannot connect it to my phone or my Windows computer. I’ve been trying for hours. I keep getting a notification on the camera that I need to set the time & date when I try to connect to wifi. The date and time are already set. I’ve tried restarting the wifi settings. Nothing is working and I’m not sure what to do. I’ve also connect the HDMI cord to my computer and it’s not detecting the device. I can’t connect this camera at all or get the authentication code. Please help!!

2 REPLIES 2

Waddizzle
Legend

Using a memory card reader is always an option.

What type of computer and OS are you trying to use with the camera?

From where did you download the computer software?  The Canon USA web site has added video tutorials on how to connect Wi-Fi on many of the Product Support pages for the camera bodies.

--------------------------------------------------------
"The right mouse button is your friend."

Tronhard
Elite

I must admit I see a litany of issues on this kind of thing - where people struggle for long period and get (justifiably) frustrated that they cannot get WiFi or Bluetooth to connect to a computer. I am not sure if you want to connect in order to tether or to transfer your files.

If it is the latter, in the end, often the simplest is the best and I agree with my colleague above that removing the card from your camera, plugging it into a card reader attached to your computer may be more primitive, but it is essentially as simple, and much likely to work.  Furthermore, the transfer does not drain the camera battery and the download speed should be faster with a direct physical connection.

If you really need to connect, one thing you might want to check is that the time zones on the two devices are set up to the same location.  A mis-match in that would possibly cause a conflict.


cheers, TREVOR

Before you ask us, have you looked in the manual or on the Canon Support Site?
"All the beauty of life is made up of light and shadow", Leo Tolstoy;
"Skill in photography is acquired by practice and not by purchase" Percy W. Harris
Announcements
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.