PowerShot ELPH 360 HS: White LCD Screen

[camerajunkie]

 

 

Hello, While i was at school I had my camera in my front pocket (stupid ik) and I guess it got tossed around a little and now the lcd screen is white and when I run my finger along the sides it changes. The camera still takes perfect pictures and I can actually access the screen with the canon connect app but I don’t want to do that each time i’d like to take a picture. I’ve bought a lcd screen to repair but It’s harder than I thought. Can someone tell me A estimated price of this and what I could do?

[John_Q]

Hello camerajunkie,

The PowerShot ELPH 360 HS has a flat rate repair cost of $239. This particular camera model is one that they do not perform repairs on at all. They just replace the cameras altogether, no matter the issue. 

Please follow the link below to access our online repair portal to arrange for service: 

https://mycanon.usa.canon.com/signin 

If you already have a My Canon Account and your product is already registered, simply click on the “Get Repair Services” link on the left menu and follow the onscreen instructions to arrange for service for your product. 

If you have a My Canon Account and your product is not registered, you must register your product first. Click on the “Get Repair Services” link on the left menu, then click on the “Register Product” link on the right. After your product is registered, click on the “Get Repair Service” link on the left menu and follow the onscreen instructions to arrange for service for your product. 

If you do not have a My Canon Account, you will need to create one. After you create your account, click on the “Add Product” link to register your first product. After your product is registered, click on the “Get Repair Service” link on the left menu and follow the onscreen instructions to arrange for service for your product. 

Once you have completed the repair request, you will have an opportunity to print a copy of the request for your records. This request form will also contain shipping instructions and an address label that you will attach to the outside of your shipping box when mailing your equipment for repair.  

When shipping your camera, please be sure to remove the memory card and battery. You are not required to send any accessories or manuals when shipping the camera.  Be sure to include your name, street address (no P.O. boxes, please), telephone number, email address, and a letter describing the issue with the product. 

[BILLinAZ]

With that as the repair price, it looks like the 4 year protection plan for ~$65 is a good investment.  Especially for my two teen granddaughters to whom I am giving each the 360 once they come back in stock.