cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Power Shot SX500 IS "Incompatible JPEG"

devdane
Apprentice

Why does my Power Shot SX500 IS say some of my pictures that were taken with the camera are "Incompatible JPEG". Is there something that can be done about it? PLEASE HELP! Thanks

1 REPLY 1

Mykolas
Authority

Devdane,

 

I would like to gather some additional information from you.

 

  1. Were these images ever downloaded to a computer, then put back onto the memory card?
  2. How long has it been since you formatted the memory card?

 

If this is a time sensitive-matter, additional support options are available at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Announcements