07-04-2025 05:46 AM
I just got the canon powershot a560 and i have a few issues. Everytime i turn off the camera all the photos ive taken disappear and also everytime i open the camera it asks me to set the date and time allover again. Im going to a vacation soon so im scared that the pictures i take there will also disappear. Please help me if u can 🙏🙏🙏
07-04-2025 01:39 PM - edited 07-04-2025 01:41 PM
The date/time battery has no bearing on pictures being saved. You need to ascertain that the SD card has pictures on it. Do you see them in review mode? And, take the card out and read it on a computer with an SD slot or card reader. If you do, they can not disappear from the card when turning the camera off and on.
If pictures are not seen in review mode, or on a computer, you have not recorded any. The camera is broken. Replace it. It's an oldie, not worth fixing even if someone would attempt it.
07-04-2025 02:26 PM - edited 07-04-2025 02:31 PM
Greetings and welcome Emma3.
Here are instructions for replacing the cr1220 date and time battery.
Replacing the Date Battery for the PowerShot A550, A560 and A570 IS. https://share.google/aXFX6ZUocMaSmKrr3
The battery costs a few dollars and is easy to replace.
Can you confirm that the camera has an SD card installed?
If it is present, please perform a format of the card from the camera menu. Now try taking some photos. Then try to review them and let us know the result?
As normadel pointed out, this camera would not be worth repairing and it's unlikely you could find somebody to do so. Money would be much better spent on a new camera. I'd like to recommend the PowerShot V1. It is available worldwide.
Shop Canon PowerShot V1 | Canon U.S.A., Inc. https://share.google/1fhF9P5fC6ZjiBzIf
~Rick
Bay Area - CA
~R5 C (1.0.9.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
07-04-2025 02:31 PM
Did you format the card in the camera?
Are you using a full size SD card? micro cards with adapters are bad juju.
If this does not resolve it, you know why the person you got it from got rid of it.
11/20/2025: New firmware updates are available.
EOS R6 Mark III - Version 1.0.1
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.