G9x Mark ii Firmware Update - how?

[kookoolarue]

I have tried to figure out how to upload the firmware update, but there is nowhere on the various screens that says firmware. I've googled youtube and followed the firmware instructions here for the G9x Mark ii, and unable to find the screen I need?? I am on a Mac, tried with a cord to Mac and tried with a card in camera with the download, still can't find the firmware screen. Attached Photos. On instructions it says it is under the Play section. Any ideas? 

 

[rs-eos]

What mode do you have the camera in?  You usually have to be in something like Program (P) mode or perhaps Manual (M). If in Auto mode, some menus will not show up.

[shadowsports]

Greetings,

Ricky's points are correct, and ...  For the G9x mkII, you have to press the playback button to turn the camera on in playback mode in order to see the firmware update menu.  If you turn the camera on first and press the button, the firmware menu will not display.