05-11-2014 03:45 PM
My screen has gone completely black, it lights up when I turn it on so it is still functioning but not displaying any image. I am under impression that resetting the camera will fix this, is there a way to reset it without being able to see the menu navigation?
05-11-2014 04:14 PM
You can try using the AV out port and hook it to a tv or monitor...Im not sure if the menus will diplay but it's more a try.
Also you can try removing the battery and the date/time button battery then holding down the power switch for at least 45 seconds.
Have you tried pressing the display switche to toggle thru the display option too?
05-11-2014 04:26 PM
Thanks John, I will try an AV link & removing all batteries. No luck with the display switch button.
11-14-2014 09:54 AM
I have same problem . Any help would be appreciated Elph 110
11-14-2014 09:52 AM
I hae the same problem. Did you fix it and if so how?
03-18-2018 08:41 AM
My screen has gone completely black, it lights up when I turn it on so it is still functioning but not displaying any image.
Happened out of the blue - whilst Im sure there will be a service mode button press somewhere, I couldn't find reference to it. So I had output via HDMI, put a in blank card, the camera was taking pictures and there was playback too on the remote screen, just nothing on the back of the camera, no menus, but there was a hint of backlight. Hmm. Still could be a lockup in the display section. the "Reset all menus" did not bring it back.
Given that there was nothing traumatic that had happened to the camera, after searching the net, I found a disassembly guide for the G16 on ifixit. As its later sibling, they share the same display, so at a whim it was decided to pull it apart. The disassembly instructions for the G16 almost matched the G15 - only difference was there are two less screws to take out, and the small menu/control board cable locks into a different spot, but otherwise it is substantially the same.
I disconnected the LCD display from the camera just as if I was going to replace it, then carefully reconnected it and put the control/menu board back in place. Whatever that did, the screen came to life again when I put the battery back in.
You can only try. & I have no idea why or what happened, but it came back. Hope this may help someone else
08-27-2018 06:04 PM
04-21-2018 04:44 PM
01-22-2019 01:12 AM - edited 01-22-2019 11:47 PM
My screen has gone completely black, kodi it lights up when I turn it on so it is still functioning but not displaying any image. I am under impression that resetting the camera will fix this, is there a way to reset it without being able to see the menu navigation?
I think I am also facing this issue. Did you get any proper solution?
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 188.8.131.52
PowerShot SX420 IS - Version 184.108.40.206
PowerShot 620 HS - Version 220.127.116.11
PowerShot SX720 HS - Version 18.104.22.168
PowerShot G1X Mark III - Version 22.214.171.124
PowerShot G7X Mark II - Version 126.96.36.199
PowerShot G9X Mark II - Version 188.8.131.52
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.