Canon Community

I am trying to reset camera to factory default .  This happens  Thanks for the help. I have already followed those steps, but when I do the second to last one the hand icon comes up with busy. I will try the contact you provided, but the camera is no...

When I turn on camera there is only a black scree with the auto function on.  Even black with auto off. Snap a picture and still black screen.  Any help wil be  appreciated