11-14-2014 09:50 AM
When I turn on camera there is only a black scree with the auto function on. Even black with auto off. Snap a picture and still black screen. Any help wil be appreciated
11-14-2014 10:20 AM
Can you playback the images and see them on the screen ? Is the problem just with taking a picture or video ?
May sound like a silly question but I've done it before, is the lens cap on ?
Can you see the menus to do a Reset All just in case the camera's firmware has gotten hung up.
You can also try removing the battery and holding the power on switch on for at least 45 seconds too.
11-14-2014 10:32 AM
Will not let me do a reset. Busy hand comes up. I did fix it once by resetting to default and doing dates all over again but this time camera will not let me reset. Looked at all the info and someone suggeasted it was the sensor and get a new one.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!
EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STMCanon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.