04-19-2024 04:23 PM
Hi, I just received my brand new ELPH360HS camera from canon and it seemed to be working great until I used it at night time. When I took photos with the flash, they came out with white spots all over the photo, making it look like it was snowing. I wiped the lens several times and inspected it but saw nothing directly on it. I will attach one of the photos below. If anyone knows why this is happening or how I could fix this I would really appreciate it, as i dont want to have to return the camera.
Thanks
04-19-2024 04:56 PM - edited 04-19-2024 04:57 PM
Try it without the flash. It looks like you are just getting reflections from dust motes in the air.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.