08-03-2020 09:37 PM
My ELPH 180 no longer connects to Windows 10 computers. I've tried multiple computers and multiple USB cables with no luck. I've gone through all the FAQs and have had no success with them. I realize this problem has been posted before but no solution has been posted which matches what I'm seeing. The computers provide a USB-connected confirmation tone when the camera is plugged in but in less than 3 seconds a USB-disconnected tone rings. I've tried this with Device Manager open and "Portable Devices" appears with the tone and then disappears. The same behavior happens accross all computers and cable configurations - the only constant is the camera itself. It was purchased new in May 2020 so it's a young device. I tried installing Canon CameraWindow but that didn't help either.
08-04-2020 05:25 AM
Welcome to the forum.
Try resetting camera settings - page 74 of your user manual.
08-04-2020 06:33 PM
Thanks for the reply but, sadly, didn't work. Still the same problem.
08-04-2020 07:08 PM
Give Canon a call at 1-800-OK-CANON
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