08-29-2022 07:13 PM
Hi! I am new to using Canons and it appears that an essential part is broken - it’s the thing that gives you access to the battery and card. Can anyone tell me what the part is called and how easy it is to get it repaired on a college budget?
Thank you!
08-30-2022 09:36 AM
Hi, Margcellist!
So that the Community can help you better, we need to know exactly which Canon camera model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
08-30-2022 11:30 AM
I do not know which camera you have. There should be a door that covers the battery compartment. When the door closes, it presses on a micro-switch that tells the camera that the battery door is full closed and latched. Once done, then the camera will power up.
08-30-2022 01:43 PM
Once you know the model name for your camera you could call Canon at 1-800-OK-CANON and see if they could provide the part. If they cannot you could check uscamera-dot-com and search for the part.
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