cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Canon G12 screen problem

abmunro
Apprentice

P1080916.JPGHello

 

 This is my 1st post and Im asking for advice.

 

Look at my screen image, is screen useless or have I changed some settings inadvertently

 

 

Thanks

 

Tony

7 REPLIES 7

Richard
Product Expert
Product Expert

Hi Abmunro,

 

Thank you for your post.

 

Does the display look the same when you press the MENU button?

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Hello 

 

Yes screen is same when switched to menu.

 

See photo.

 

Thanks for response.P1080917.JPG

Have you tried the LCD brightness adjustment to lower level?

Try it for menu-tool tab-LCD brightness and adjust glare.

Hi Abmunro,

 

Thanks for your reply.

 

Please try resetting your camera to its default settings. Click here for details. If your camera's screen clears and your camera takes clear images, you're ready to keep shooting.

 

If the screen is obscured and/ or the images resemble your camera's display, because the service life for this camera has expired, Canon no longer offers the parts or service required to resolve this issue. I regret the difficulty this causes.

 

You may wish to participate in the Canon Upgrade Program. This program allows you to replace your current camera with a new Canon camera for a discounted fee, and have it shipped via Ground delivery. Refurbished cameras may also be available. The replacement camera offered through this program includes a one-year limited warranty. The original non-functioning camera would then be returned to Canon USA for recycling using a prepaid shipping label that would be provided.

 

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8:00 AM to Midnight, Eastern time. Let them know you have been working with email technical support and the Canon Upgrade Program was offered. Be sure to have your serial number for your camera at the time of your call.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Im afraid this didnt fix problem and neither did replacing the screen.

 

Tony

Try fixing the problem sincerely instead of attempting to sell a new camera. You put me OFF buying Canon again, EVER.


@Fertographer wrote:
Try fixing the problem sincerely instead of attempting to sell a new camera. You put me OFF buying Canon again, EVER.


Why fix it when you could buy a used camera of the same model for $50 to $150?  Think!

--------------------------------------------------------
"The right mouse button is your friend."
Announcements
03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.