cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't update G7X II, menu items missing

Jurjeng7
Apprentice

Compress_20220723_141132_2479.jpg

 I'm trying to update my camera but sthe steps and video's I found online explain that I should go to settings and then go to firmware but I seem to be missing a few menu items compared to what I found online.

When I try to connect my camera to my phone I have to update the firmware..

I bought the phone on vacation in Australia and now I'm in Europe so I can't really go back to the store. 

Any ideas? 

1 ACCEPTED SOLUTION

Hi.

 

Looks like you need to switch to the blue Playback menu screen:

Screenshot 2022-07-23 101109.jpg

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

View solution in original post

5 REPLIES 5

jrhoffman75
Legend

I don’t have that camera, but on a lot of cameras the menu screens are truncated if you aren’t in a creative mode like P, Tv, etc.  

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Hello John,

Thanks for you reply. I tried this but I got the same menu. 

Hi.

 

Looks like you need to switch to the blue Playback menu screen:

Screenshot 2022-07-23 101109.jpg

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Thank you!

For those from the future who also have this problem: Wether it was on auto or not didn't matter. I had to turn it off, then press the playback button (without turning it on) then click on menu and there it was. It would not appear when I turned the camera on first and then pressed the playback button. 

shadowsports
Elite

Greetings,

As John eluded, put your camera into "M" manual mode.  This will allow all menus to display.

shadowsports_0-1658586070774.png

 

~Rick
Bay Area - CA


~R5 C (1.0.2.1) ~RF Trinity, ~RF 100~400, +Canon Control Ring

~6D2 (v1.1.1) Retiring ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It
Announcements
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
10/14/2022: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!