Can't update G7X II, menu items missing

[Jurjeng7]

 I'm trying to update my camera but sthe steps and video's I found online explain that I should go to settings and then go to firmware but I seem to be missing a few menu items compared to what I found online.

When I try to connect my camera to my phone I have to update the firmware..

I bought the phone on vacation in Australia and now I'm in Europe so I can't really go back to the store. 

Any ideas? 

[jrhoffman75]

I don’t have that camera, but on a lot of cameras the menu screens are truncated if you aren’t in a creative mode like P, Tv, etc.  

[Jurjeng7]

Hello John,

Thanks for you reply. I tried this but I got the same menu. 

[jrhoffman75 · Accepted solution]

Hi.

Looks like you need to switch to the blue Playback menu screen:

[Jurjeng7]

Thank you!

For those from the future who also have this problem: Wether it was on auto or not didn't matter. I had to turn it off, then press the playback button (without turning it on) then click on menu and there it was. It would not appear when I turned the camera on first and then pressed the playback button. 

[shadowsports]

Greetings,

As John eluded, put your camera into "M" manual mode.  This will allow all menus to display.