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Can't update G7X II, menu items missing

Jurjeng7
Apprentice

Compress_20220723_141132_2479.jpg

 I'm trying to update my camera but sthe steps and video's I found online explain that I should go to settings and then go to firmware but I seem to be missing a few menu items compared to what I found online.

When I try to connect my camera to my phone I have to update the firmware..

I bought the phone on vacation in Australia and now I'm in Europe so I can't really go back to the store. 

Any ideas? 

1 ACCEPTED SOLUTION

Hi.

 

Looks like you need to switch to the blue Playback menu screen:

Screenshot 2022-07-23 101109.jpg

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

View solution in original post

5 REPLIES 5

jrhoffman75
Legend
Legend

I don’t have that camera, but on a lot of cameras the menu screens are truncated if you aren’t in a creative mode like P, Tv, etc.  

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Hello John,

Thanks for you reply. I tried this but I got the same menu. 

Hi.

 

Looks like you need to switch to the blue Playback menu screen:

Screenshot 2022-07-23 101109.jpg

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Thank you!

For those from the future who also have this problem: Wether it was on auto or not didn't matter. I had to turn it off, then press the playback button (without turning it on) then click on menu and there it was. It would not appear when I turned the camera on first and then pressed the playback button. 

shadowsports
Legend
Legend

Greetings,

As John eluded, put your camera into "M" manual mode.  This will allow all menus to display.

shadowsports_0-1658586070774.png

 

~Rick
Bay Area - CA


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