Can't download from PowerShot S100 into Mac OS x 10.9. "No camera was found"

[Murlock]

I have a PowerShot S100 and a Mac OS x 10.9.  When I plug into my Mac Mini to download images/movies into the computer I get the message "No camera was found".  Note I've recently had the OS X 10.9 installed. So I think this might be a software problem.  If this is a software problem, can someone send URL for a Canon download that will work?

Thanks,

Ross

[jrhoffman75]

Software available here:

https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/support-point-and-shoot/po...

[Murlock]

John,

Thanks for helping out with the page to software.  I may be out of luck though as I get this message:

"There is no recommended download for the OS version you selected."  That's OS X Mavericks v10.9.

Must I really have to toss out / replace the camera?  Any other ideas besides installing another OS?

Ross

[jrhoffman75]

Website can be confusing. Click on the Software option.

[Murlock]

John, indeed I find 4 options, as follows:

--Digital Photo Professional 3.15.0 Updater for Mac OS X    10/28/15      92.60 MB    
--ImageBrowser EX for Mac OS X        09/30/15    36.83 MB    
--CameraWindow DC 8.10.5a for Mac OS X        04/16/15    12.99 MB
--PhotoStitch 3.2.7 Updater for Mac OS X 10.8 / 10.9       12/24/14   12.38 MB

Do you have any thoughts on which to choose?  And when I click "select" will the item just start to download?

Thanks again!

Ross

[jrhoffman75]

For download I would download and install Camera Window.

If you click Select you will get download page.

If that doesn't correct your problem give Canon a call at 1-800-OK-CANON.

[Murlock]

John,  that download worked and I have been able to download from the camera.

Thanks so much!

Best regards,

Ross

[jrhoffman75]

Glad to help.