06-12-2018 07:08 PM
My 2820 printer is not printing a full page. It cuts off the top and bottom by about a full 1/2 inch on top and bottom. Even in the print preview window it shows the top and bottom cut off so I think it might be the driver that is a problem. How can I get the printer to print a full page like all my other printers?
06-12-2018 07:25 PM
06-13-2018 05:09 PM
I downloaded the latest driver and the same thing happened. Above is a screen shot of the 2820 print preview compared to the 2700 preview. You can see the ends cut off in the 2820 preview
06-21-2018 10:09 AM
I posted about a problem I was having with my 2820 printer and have had no response from anyone but the standard bot asking me to update my drivers which are already up to date. Where can I call to get some real customer service for this issue?
06-21-2018 10:19 AM
Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF
Thanks and have a great day!
06-21-2018 01:08 PM
That's a ridiculous answer (Thanks Mr Bot).....This is an obscure problem that I'm having and I am sure it's not in a knowlege base. If there was an easy work around someone would have posted a link to the answer in the knowlegde base, that's why I'm on this forum.
07-02-2018 10:09 AM - last edited on 07-07-2018 02:46 PM by Danny
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