Canon Community Canon Community
 


Reply
Occasional Contributor
Posts: 8
Registered: ‎03-30-2019

Re: My printer started printing "shadow/double" letters, words, sentences, etc... making t

Unfortunately I like my Canon MX926! 

 

It really suits my requirements in that it is a multifunction unit with great features like auto sheet feeders etc and it also prints to DVD's, which I like as I archive lots of material to BluRay Disks and label them using the printer.  There's currently no equivalent alternate vendor printer that does all of that in one unit.

 

This is why I purchased a second MX926 after my first unit failed.  It's also the reason that I was disappointed to find that the second unit developed exactly the same fault as the first unit after just over a year's use.

 

It's really disappointing that Canon won't acknowledge the fault and I personally suspect that they are aware of it, but realise it's not something that can be remediated and they're hoping that the complaints and problem will all go away with time.

 

 

Occasional Contributor
Posts: 11
Registered: ‎08-03-2019

Re: My printer started printing "shadow/double" letters, words, sentences, etc... making t

"they're hoping that the complaints and problem will all go away with time" and with it a lot of unhappy customers!

Occasional Contributor
Posts: 6
Registered: ‎07-20-2019

Re: My printer started printing "shadow/double" letters, words, sentences, etc... making t

 They lost me as their customer. Permanently.

New Contributor
Posts: 2
Registered: ‎09-16-2019

Re: My printer started printing "shadow/double" letters, words, sentences, etc... making t

Same problem here, with a Canon MG5550.

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement