09-02-2019 10:09 PM
Unfortunately I like my Canon MX926!
It really suits my requirements in that it is a multifunction unit with great features like auto sheet feeders etc and it also prints to DVD's, which I like as I archive lots of material to BluRay Disks and label them using the printer. There's currently no equivalent alternate vendor printer that does all of that in one unit.
This is why I purchased a second MX926 after my first unit failed. It's also the reason that I was disappointed to find that the second unit developed exactly the same fault as the first unit after just over a year's use.
It's really disappointing that Canon won't acknowledge the fault and I personally suspect that they are aware of it, but realise it's not something that can be remediated and they're hoping that the complaints and problem will all go away with time.
09-16-2019 04:35 PM
"they're hoping that the complaints and problem will all go away with time" and with it a lot of unhappy customers!
09-16-2019 11:41 PM
They lost me as their customer. Permanently.
09-23-2019 09:02 AM
Same problem here, with a Canon MG5550.
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