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why can't I register a MF269dw???

ricknta
Apprentice

Why won't the serial no. work? why is the combo box dysfunctional?  Is Canon always this screwed up??

2 REPLIES 2

shadowsports
Legend
Legend

Greetings,

it's permissible to put all of your questions in regards to your device under one thread.  When you call the number I provided in your other thread, a representative can assist you registering your product as well.  

To register a product in the MyCanon portal, it needs to be a product intended for sale in the US.  Did you purchase from a Canon Authorized Dealer?   I'm sure all of this will be straightened out when you call for assistance.  

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

StevenMOD
Moderator
Moderator

Hello ricknta,

 

Please be sure to confirm that the serial number and model name are both correct. You can find a helpful article on locating your printer's serial number HERE.

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